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Evidence Guide: MEM11014B - Undertake warehouse dispatch process

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM11014B - Undertake warehouse dispatch process

What evidence can you provide to prove your understanding of each of the following citeria?

Arrange and consolidate orders

  1. Packed orders are consolidated into customer or carrier batches according to standard operating procedures.
  2. Consolidated goods are placed into correct dispatch area.
Packed orders are consolidated into customer or carrier batches according to standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consolidated goods are placed into correct dispatch area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for dispatch of goods

  1. Goods are packed, shrink-wrapped and/or palletised.
  2. Goods are labelled and appropriate documentation is attached according to standard operating procedures.
  3. Goods are placed in dispatch area ready for loading according to pick-up schedule and carrier requirements.
Goods are packed, shrink-wrapped and/or palletised.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are labelled and appropriate documentation is attached according to standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are placed in dispatch area ready for loading according to pick-up schedule and carrier requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispatch goods

  1. Carrier and customer documentation is checked.
  2. Loading and transportation requirements are accurately communicated to driver and received from the driver.
  3. Goods are loaded onto vehicle using appropriate materials handling techniques and devices.
  4. Inventory records/documentation is completed according to requirements.
Carrier and customer documentation is checked.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Loading and transportation requirements are accurately communicated to driver and received from the driver.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are loaded onto vehicle using appropriate materials handling techniques and devices.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Inventory records/documentation is completed according to requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to undertake warehouse dispatch processes. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with undertaking warehouse dispatch processes or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment

Required Skills and Knowledge

Required skills

Look for evidence that confirms skills in:

interpreting information on job instructions, orders, supplier documents, signs, codes, labels and other applicable reference documents

checking orders, quantities, descriptions and supplier documentation

packing, shrink-wrapping and/or palletising goods for dispatch

maintaining dispatch documentation

manual handling

selecting and using lifting equipment appropriate to the load

selecting dispatch procedures and processes, including labelling

entering information onto manual and electronic workplace documents

Required knowledge

Look for evidence that confirms knowledge of:

relevant legislation, regulations and codes

checking and recording processes and procedures

handling of hazardous goods, storage procedures and processes, including labelling

safe work practices and procedures

hazards and control measures associated with undertaking warehouse dispatch processes

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Packed

Wrapping, shrink wrapping, wrapping in bubble wrap, polystyrene packing, pallets, crates/boxes and others

Sealing such as packing tape, banding, boxes, pallet racking

Labelled

Labelling meets requirements of dangerous goods legislation acts and regulations, storage of chemicals/poisons, industry codes of practice, environmental codes etc.

Documentation

Invoice, carrier or supplier documentation

Loading

Special loading procedures may be required with respect to hazardous goods, chemicals/poisons, etc. and for goods where size, shape, fragility require special procedures

Materials handling techniques and devices

Hand trolleys, wheelbarrows, motorised/hand pallet trucks (not sit on), hand carts, dedicated production or process lifting equipment such as baskets, spreader bars, cradles or the like attached to lifting equipment etc.